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Frequently Asked Questions.

Find clear answers regarding API integrations, data security, platform features, and software subscription billing.

Which trading terminals are supported for API integration?

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West Mont Royal currently supports direct API data synchronization with NinjaTrader, cTrader, and MetaTrader environments. Our engineering team is continuously working to add stable integrations for additional industry-standard platforms.

Is my trading execution data secure?

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Yes. All execution history, statistical data, and API keys are encrypted at rest using AES-256 standards. We prioritize the security of your proprietary data and do not share your execution models or history with third-party brokers or institutions.

Does the risk monitor close my trades automatically?

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No. West Mont Royal is an analytical and risk-monitoring software, not a brokerage. The platform calculates your floating equity and provides visual dashboard warnings and push notifications when your parameters are breached, but you retain full manual control over your terminal execution.

What are the Simulated Workspaces?

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Simulated Workspaces are integrated environments within the dashboard that provide live data feeds and market replay functionality. They allow you to forward-test your analytical models and log paper-trades within our software without connecting an external brokerage API.

Can I export my journal data?

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Yes, CSV data export is available on the Professional and Advanced tiers. You can export your entire synchronized execution history, including custom tags and statistical metrics, for external analysis.

How does billing work?

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Subscriptions are billed automatically on a month-to-month basis. You can manage your payment methods, upgrade your software tier, or downgrade your workspace directly from the billing section of your user portal.

Can I cancel my subscription at any time?

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Absolutely. You can cancel your active subscription at any point from your account settings without needing to contact technical support. Your software access will remain active until the end of your current billing cycle.

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